All right. Good morning Andrea, how many people do we have on right now? Nine hundred and forty four So we’ve 944 people on the town hall meeting webinar So we may hit our max at 1,000 and so since we’re almost full, we’re going to go ahead and get started So welcome to our first ever virtual town hall meeting I’m going to cover three topics this morning First, briefly cover the coronavirus pandemic and our communication strategies connected to the pandemic Second, our reopening plans for the summer and fall Third, our financial situation and budget plans We have six survey questions planned where we will seek input from you Let me reassure you your answers will be anonymous We can’t track who says what So we want you to be completely honest when you answer those questions The first one is an easy one So we want to see what group of people are participating today So please check one of the six boxes there If you don’t fit into the staff, faculty, administrators, student, or parent of a current student category, click “Community.” Everybody do that in the next 30 seconds and then we’ll show you how this works Fifteen seconds and we’re going to close out the response All right. Andrea, close that out and let’s put the poll results up So you can see who’s on the call We have 572 staff members, 269 faculty members, 60 administrators, 25 students, 22 parents, and 12 in the other category All right. Very good So after my presentation, which I hope will be less than 30 minutes, we will take questions on any topic, and here’s how to do that So you do that by finding the question and answer feature on Zoom, it’s usually either at the top or the bottom On the computer I’m looking at, it’s at the bottom On a tablet, it’s often at the top, and you will type in questions there There are too many people on the webinar I handle this any other way So again, Sue Shaw, who is helping me today, our Vice President of Communication and Marketing, will read the questions at the end and then I will answer them or kick it over to somebody else, our provost or one of our vice presidents, our Chief Financial Officer, David Hall, etc, to provide answers If you would rather send an e-mail to me directly, you can do that at [email protected] We will get all those questions answered in the next couple of days Then the other thing to know is we’re recording this and it will be posted on the university website Here we go. Ryan, let’s pull up our timeline slide and we’ll jump into our first topic So on March 12th, which is 10 weeks ago tomorrow, the first case of coronavirus was discovered in Springfield, and we canceled Friday classes starting spring break today early On March 20th, eight days later, I began working almost exclusively from home, as did many of you as the coronavirus pandemic was upon us As you remember, spring break was extended to allow time for us to transition to an alternative delivery of our classes Most of our students moved out of residents halls All but five buildings were closed, and we began supporting our students through a variety of ways, from calling campaigns to keeping the resident’s hall open for those with nowhere to go, to altering policies, extending deadlines, and most recently, forwarding them money through the CARES Act that we receive from the federal government In the middle of all of this,

on April the 1st, the state withheld $7.6 million of funding that was allocated to Missouri State University After that, commencement was postponed and many other events moved to a virtual format or were canceled You all persevered, rising to the challenge Over 2,400 students mentioned a specific faculty member or staff member by name in a survey who went out of their way to help them So let me just say well done folks, and thank you for your good work in that regard I know you did this even though this was a very unsettling time for all of us and frankly I believe part of the anxiety experienced was a result of uncertainties How long would this pandemic last? How many people would contract the disease in our community? What would it do to the university and our employment there? Were among the unknowns and those questions are still unknown Ryan pull up the next slide Throughout the last 10 weeks and before, when the coronavirus was something far away in Asia, we tried to communicate what we were thinking and doing, as well as the rationale behind the decisions being made So on the screen now is a list of our major communications You see we began with the China travel cancellation March 12, the canceling of classes, the extending spring break Our first positive test happened on March 21 Our transition to a new workforce, event cancellations, update on student support, the distribution of CARES fund, and then we’ve moved into communicating about campus reopening The most recent communication came yesterday in a CliffNote setting out various return to work policies We also did a letter to students yesterday, followed by a video on our academic plans for the fall All of our employees should have been copied on that communication as well so that you know what students are receiving Early on we established a website which is updated regularly as a place you can go for information So here’s what it looks like at times and you’ll stay on that first slide there, Ryan and, go back one. There we go So you’ll see typically my CliffNote is going to deal with this situation Whether it’s the resulting budget shortfalls, whether it’s a return to campus, whether it’s a particular policy Then you can also click on the red box, “COVID-19 Updates Underline.” If we do that, you’ll go to the COVID-19 Web page Let’s move to that So for example, this is what that looks like It announces the virtual town hall, the new return-to-campus policies on there On the left, there are variety of frequently asked questions that you can click on for students, for faculty, staff, etc Again, let me encourage you to read inside Missouri State every week It’s important always, it’s particularly important now as we’re in a time where change is occurring very rapidly I would encourage you to read the CliffNote every week It is going to be something specifically related to what we’re working through Then regularly, take a look at the website You go to the Home page, you click on it and you will see the updates that are important and whatever our latest information on the pandemic is So here’s our first real survey question for you We want to know how we’re doing because we know we can always do better So the question is, how helpful had the university COVID-19 communications been in understanding temporary policies, announcements, processes, etc? So let’s take 30 seconds on this and give us your feedback

Five more seconds and then we’ll close it down Done. Let’s pull the results up Okay, good Seventy-nine% are pleased with the information that we’re providing and 20% saying we need more information Again, we will work to do that Sometimes in the middle of making decisions and doing planning, sometimes communication gets left behind We will do our best to continue to plug information in Hopefully, now that you know the main sources that these were going to come from, they are typically not going to come in an email directly to you They’re going to come weekly through the Inside Missouri State and they are going to always be on this web page We will work on continuing the communication piece Let’s move on now to our reopening plans Our plans are to be reopened in the fall, albeit modified in ways to decrease the risk of infection Again, with the caveat assuming the virus allows that to occur I want us to spend a moment and talk about why we have made that decision First, Springfield has done tremendously well in combating the disease This was the data that was up on the Greene County Health Dashboard You can track that as well anytime you want As of Tuesday, we only had 16 active cases in a county of 300 plus thousand people Only eight people had died Six of them were very early on, all from the same nursing home All of the deaths have been a very early in this process I was on a Mercy call yesterday and earlier a Cox call this week There are only three people hospitalized, none on a ventilator Springfield has done very well in managing the disease and now our city is in the process of reopening every university in town or community college, our public school districts in the area Everyone is moving back towards reopening because our leadership in the community and in our county have managed this extraordinarily well Second, we believe we can do this safely if these kind of numbers persist We’re modifying our class schedule to add Internet, Zoom and blended classes We’ve established more first block classes We will have more classes over a longer day We have reassigned classes to larger rooms The goal is to spread people out over the day and to spread people out within buildings We’ll have limited events We will have a different housing check-in and living plan We will have a robust testing policy We will have a mask policy for high risk areas We will add Plexiglass where appropriate, that’s in process right now We are creating new cleaning and sanitation procedures, new sanitation stations We’ll have mini one-on-one meetings such as advising sessions that we’ll move to Zoom Third, most of our students want a residential experience and seated classes If we were to fail to offer that given the coronavirus numbers in Springfield, frankly we believe that decision would decimate our campus and literally hundreds of jobs would be lost and our recovery could take years Fourth, if we only opened online, many students would put off coming to college Some of these students, frankly I worry about those in our lower socioeconomic groups,

would never go to college anywhere and their lives would thus be changed for the worse Like every enterprise in our state, we must reopen to survive but we are committed to doing it gradually and as safely as possible We are contingency planning in case the virus has other ideas For example, you’ve seen reported, I suspect, in The Chronicle recently that four or five universities are planning to end seated classes at Thanksgiving and do the last couple of weeks online That’s a contingency we’re planning if that becomes necessary Again, we’re contingency planning because the coronavirus itself is going to have a huge say in whether our plans come to fruition or not I would tell you all reopening decisions have not yet been made We are making them on a timeline where they’re both required to be made, like what does our academic schedule look like? We needed to have that in place because students are registering for fall classes We’re working on the housing piece now because housing assignments will go out in June We’re making decisions as they need to be made and we’ll communicate them as soon as they are made I cannot tell you what our testing policy will be in the fall, three months from today, because the availability, the kind of test, the cost of tests will be different in August than they are now Circumstances surrounding the virus are likely to be different than they are now Again, while we’re planning for testing for the fall and we’ll have ready the testing when our student athletes begin returning to campus next month, we will wait and consider circumstances before we finalize those plans for fall We have a masking policy out that goes through the end of June because again, circumstances may require that that policy be changed for July and the first part of August, and again changed for the fall semester That’s an overview of our reopening plans and where we are in the process We’ve communicated many of those to you already so much of that will not have been a surprise But let’s pull up some survey questions here to get some initial feedback on this The first one is, which of the following safety precautions do you support? Do you personally support that you would do and that you would want your coworkers to do? You can check as many as apply Wear a mask In a designated locations, practice social distancing, participate in training, participate in random testing, or none of the above Then you can scroll down The second one is, are you concerned for safety as you return to work? We’ll be gradually returning to work over the summer For example, we’re doing it slower and more gradually than either Drury or Evangel are doing it I think Drury’s return to workday was today I think OTC’s return to workday was Monday We’re doing it in a more decentralized way with divisions and units, and cost centers managing that over the course of the summer Are you very concerned, slightly concerned, neutral, or not concerned? Plug that in Then the last question, given what you know about the university’s return to campus, what do you think about the pace of reopening? Too slow, too fast, passionate? Let’s see, too slow to fast, reasonable pace, I don’t think the university should reopen this fall, I think we should be open now You can fill in all three of those questions We’ll take about 30 seconds to do that and then we will report the polling results Five more seconds

Andrea, shut it down and let’s show the results In terms of safety precautions, good support for masking and social distancing, 60-65 percent support on training and testing Very good. Can you scroll the next question up Andrea? Or do I need to do that? I’ll just get back to you All right A lot of spread on question number two and that’s good to know I was very interested in these responses because I need to have a sense of what you’re thinking So about a third of you are very concerned about coming back to campus, and I understand that completely Then about 53 percent are in the slightly concerned to neutral category and 14 percent not concerned Thank you for sharing those feelings with us It’s helpful, that will be helpful in planning Then about our return: too slow three percent, too fast eight percent, reasonable pace 83 percent, I don’t think we should reopen five percent, I think we should be open now two percent I appreciate the vote of confidence on that I think our leadership team recognized that we had people completely across the spectrum in terms of concern about what was going on and we’ve tried to take everyone into account in the pace that we’ve used I appreciate those responses We’re going to go to the last piece of this, and I may not hit my 30 minute rule, and I am going to apologize in advance So probably going to end up taking 45 minutes because it’s likely to take me 15 minutes or so to get through the budget slides Let’s get started So our final topic is budget The coronavirus pandemic it is decimating state revenues Ryan DeBooth put this slide together for me This is sales tax and income tax, primarily revenue just from April So in April, a year ago, the state brought in $1.59 billion This year, a little less than half of that We will see similar revenue impacts in May and June This is already resulted in the withholding I mentioned earlier $7.6 million, 7.1 million came out of the Springfield FY20 budget Additional withholding is expected both this year and next year I was on a call with Governor Parson this morning, and he specifically said we’re going to have additional withholding likely to occur in June of this year, I’ll come back to that in a minute The legislature did pass a budget about 10 days ago They reduce spending by about $600 million But double that amount needs to be cut according to the governor this morning, they’re looking at a $1.2 billion reduction for next year So even though we escaped another round of budget cuts from the legislature for the FY21 budget, we know reductions in state funding will occur, we just don’t know yet how much they will be But the terms drastic and huge were used on the call this morning We do expect those reductions to be announced before our budget year begins on July 1st, and I’m appreciative of that If we know the extent of the reductions and helps us plan for next year We also know fall enrollment will decline National surveys show at least 10 percent of students are planning to attend a four-year college are likely not to go, some studies show more than that We were already planning for an enrollment decrease of 834 students,

given the demographics of Missouri, as well as the large senior class that just graduated So between appropriation reductions and enrollment decline, lost my place, hold on a second We are expecting a reduction in revenue of at least $16-$20 million or FY21, again, which begins July 1st, 2020 Although the honest answer is it could be more than that Our university is not alone in having to manage revenue reductions I’ve asked Ryan to keep track of what other universities are doing These are some of the universities that have already announced salary reductions, furloughs, layoffs, and you can see it is impacting major universities all across the country For example, the University of Tulsa is on this slide three hours down the road They announced 800 staff furloughs unpaid for two months for this summer, about a month ago So again, it is widespread, I would be surprised if every university in America, maybe with the exception of some of the Ivy League schools and schools of that nature are going to be managing through major budget reductions just like we are In our own State, the University of Missouri has already announced a variety of budget decisions They’ve announced almost 900 furloughs, 78 layoffs, almost 1,000 salary reductions They are ball parking budget reductions of three percent, 12 percent, and 25 percent That was reported yesterday in the Columbia Tribune as a result of a board meeting that the University of Missouri had Their chief financial officer announced that the three percent option, the most favorable option, was the least likely scenario that they would be in The University of Missouri and Kansas City has already announced a piece of what they would do They’re ball parking 12 and a half to 17 and a half percent reductions Most importantly, they’ve already announced that every employee earning between $50,000-$100,000, we’ll see a 7.5 percent reduction in their pay For employees earning over a $100,000, they’ve announced a 10 percent reduction in pay and that is for year FY21 that starts on July 21 I share these things with you not to scare you, but simply to let you know that everyone is managing through a very challenging budget year You probably also have seen that two public universities in Missouri have declared financial exigency and are in the process of terminating employees permanently We are taking all reasonable steps to avoid these options As you will see in the next slides, we have no plans to announce any kind of financial exigency So how do we decide what reductions to make? I want to show you the budget principles that were adopted by our board on Friday of last week This sets out that for the budget beginning July 1, these are the factors that will go into play Do they generate potential savings? How will they impact the university’s mission with academic quality and accreditation, our number one concern? How will they impact employees and workforce morale? Then you see the others here Let’s go to the next slide But we have said we will continue to have some strategic investment, and you’ll see that as I go through our budget slides We remain committed, as does our board, to transparency in this process and seeking input from stakeholders So one of the ways we’re going to do that is through

the budget presentation I’m going to begin here shortly So let’s get into our budget slides Here’s the year that we’re in We’ve got six more weeks to go I would tell you we were doing really well until the pandemic kiss Here’s our revenue We had forecasted $114 million of revenue through essentially tuition fees offset by scholarships and we had hit that Let’s go to the next slide This slide shows you our budgeted expenses were $191.8 million Again, that first slide didn’t have the state appropriations in it, that’s why you’ve got a negative number at the bottom here But we have worked hard to reduce expenses beginning in March, and we have been successful So what this slide shows you is what our estimated expenses will be through June 30th So we’re estimating that we’re going to have saved about six million dollars in expenses We did that through intentional strategies like a hiring freeze, building closures to save utilities, cancellation of all travel, the creation of a two-thirds pay policy We now have 164 people that are not doing work They are at home not doing work, still receiving benefits, still receiving two-thirds of their pay, that is helping us save money We have voluntary pay cuts by our executive team over two months, that’ll save over a $100,000 We postpone 133 maintenance and repair projects, etc So we’re working hard to save money and reduce expenses because we know there’s a $7.1 million loss in state appropriations coming Let’s go to the next slide So here’s where you see that state appropriations decrease We had expected to receive $83.2 million of state appropriations through the general revenue fund We also get money through the lottery They have reduced us so far by $7,088,032 I learned today, there is likely to be an additional reduction I don’t know what that amount is going to be, but I’ve learned there’s more coming Again, this slide was prepared before that information came When you look at that, and you go down to the bottom, we started the year Kishor always likes to ask this question, I know Kishor is on the call We started the year with about $63 million in operating reserve which is held at BancorpSouth, drawing interests We will end the year before the unknown withhold occurs at about $57.5 million, frankly because we think the savings generated in April, May, and June may actually be better than this I was looking that our reserve would be $58-$59 million as of June 30th, and now there’s likely to be some additional reduction from the state on our withholding Again, knowing what the reserves are help us budget for next year So let’s say hypothetically before the next withhold rate, $58 million in reserves, then we’ve got to figure out how much of that can we spend to help fill a budget hole of less revenue for next year? Let’s go to the next slide So now we’re talking about next year’s budget starting July 1 Here, let me just take you through this The board approved the fee resolution and so we are increasing tuition for Missouri undergrads by 2.3 percent, 4.6 percent for non residents and for graduates We also had a 2.13 percent tuition increase for undergrads on the book from last year we were not collecting,

we are now going to collect all of that, and when you work through all of this, it generates $4.6 million of new revenue and that’s after a reduction from auxiliary support Our auxiliary enterprises helps support the general operating budget They are not going to be able to raise help as much this year with an enrollment decrease coming, and so that’s an offset Lets go to the next slide We know we have new expenses for next year So again, going back to the budget principles, there are some things we need to invest in So I see no scenario that we don’t reward our faculty for their promotions So faculty promotions, the full professorship program will continue, support for students through the transfer center as well as our center for academic success and transition Those are key strategic investments we think is important to still make, they total $533,000 of new expenditure Then we have things we can’t control We’ve got a compliance issue that we need to fix We have employee and GA fee waivers Those are a function of increasing tuition Our police contract has an inflationary increase There’s some slight additional ongoing costs through a new contract on the maintenance and repair side, we do believe we can hold utilities flat with buildings closed this summer Property insurance goes up Our IT and ERP contracts have inflationary increases in them that go up Our pension system that we all are a part of is going to go up We have no control of that That’s almost $900,000, and then we were planning to do 2.9 percent or $2,900,000 of reduction spread across campus We’ve gone ahead and executed those, and so at the end of the day, when you add the pluses and minuses, we have almost $600,000 of new revenue, in part because we’ve done those $2.9 million of cuts Let’s go to the next slide So as I said earlier, we were expecting a decrease in students of 834 students You see that that’s a $5.8 million in revenue decrease We were at 5.2 to the good, now we’re 5.8 to the bad, and so the net of that is $640,000 behind We have done some additional tuition, specific college fees There will be a fee beginning next year on the McQueary College of Health and Human Services and on the College of Agriculture Half of that money stays in the college, half of it centrally fund our operating cost There’s a four dollar increase on the Internet rate There’s a $14 increase for graduate Internet rate There’s one new departmental fee, 80 percent of that stays in the department, 20 percent goes centrally When you add that additional fee revenue in and factoring in, the tuition increases as well as the new expenses and the $2.9 million of savings we’ve already done, we’re at $1 million to the good So let’s go to the next slide One million dollars don’t get us there, so we anticipate needing to cut somewhere between $16 and $20 million from last year’s budget, and let me give you an example If we got an $8 million withhold from the state, that’s a little more than we got last year, plus we had 1,500 fewer students, that would result in a $16.5 million revenue shortfall Why 1,500 fewer students? In part because, we think fewer students are likely to come, maybe because they believe the experience will be different, maybe because they’re afraid we won’t finish this semester in seated classes, maybe because they don’t want to take online classes, maybe because they’ve lost work or their parents have lost work and they can’t afford to, maybe there’s a fear of contracting the disease before a vaccine is made There could be dozens of reasons students don’t come

I think those reasons are behind the national data that says 10 percent or more students are unlikely to begin in the fall So again, just as a hypothetical, if we lost $8 million from the state, we had 1,500 fewer students instead of 834, that would be a $16.5 million budget shortfall So how would we cut that? Here’s the first 10 million, and essentially this has been decided The board has given us the thumbs up to move forward on these cuts So the first number is a million dollars we’ve already saved through the slides I just went through, and then we have frozen 68 positions for the entire year When we did the hiring freeze two months ago, we had 99 people in that category, 68 of those have been frozen for the entire year, 15 were given the position to move forward, and 16 are in limbo or in purgatory as we wait to see what the numbers look like as to whether those can move forward or not That generates almost $5 million of savings Then we are planning to eliminate the Internet incentive that faculty earned by teaching Internet courses Here’s the rationale of that Last year, last semester, we ended up moving all of our classes to alternate delivery, most went online Over 80 percent of the faculty that were teaching those new Internet courses didn’t receive the premium In the fall, we will have about 30 percent of our credit hours online, so this number would be even bigger We are contingency planning in case all classes have to move online We’re doing all classes online this summer We are frankly now working in an environment where a faculty member should expect as a part of their reasonable job that they are going to have to deliver classes through an alternative way, typically online and so this incentive which began about 15 years ago when we had no classes online, and it was to encourage people to begin that work Frankly, the circumstances of the world and our finances no longer justify its payment, and so it will cease Then we have delayed opening the new residence hall Brian Majors was very helpful in our working out in putting that off because it will not be needed, and so that saves additional money We’re reducing our repairs in classroom budget updates by 25 percent, and then because we’re not purchasing the new residents hall, that money will earn interest and so this gets us to the first $10 million of savings Lets go to the next page How do we get to the second $10 million of savings? So likelihood there is that we further deplete our ongoing repairs and upgrades budgets The President’s enhancement fund, which has about $1.8 million of ongoing money in it for special projects, emergency kinds of funding gets reduced by a quarter Frank’s academic equipment budget is reduced by three quarters, travel, all budgets all across campus is reduced by half Now you see we begin to plug in reserves, $4 million That takes us to the $16.6 million of savings that would get us to that scenario I shared with you of an $8 million appropriation decrease, along with a 1,500 student decline Frankly, that may not be enough So where do we go beyond this? This would be our last resort So we’ve got an option here, and we’re going to ask you all to weigh in on this Let me explain it slightly So much of our budget, over 70 percent, is personnel costs So now we began looking at personnel costs Option number one would be lay offs that would

generate after we paid state unemployment about $3.3 million That would require lay offs, if a person was making $50,000 plus benefits, that would require 53 people to be laid off, that would then generate the $3.3 million, most of those people will be in the staff category So that would get us to the 20 million on option one Instead of layoffs, if we did a furlough system, which you’ve seen many of the universities have already announced This furlough that is costed out on the slide here, there are literally hundreds of variations that you can do and I’m not saying this is the one that we would do But this one would say, any employee making between $40,000 and $100,000 would be furloughed one day every other month or six days That’s the equivalent of about a 2.2 percent salary reduction Any employee making $100,000 or more, including me, would be furloughed 12 days next year or one day a month That’s the equivalent of about a 4.6 or 4.5 percent reduction or twice the above That would generate right at $3.4 million, and so you see that that gets us to $20 million What would all this do to our reserve? Well, we were at 58 million I’m presuming we’re going to get another five million withheld by the state That would bring us down to 53 million Four million here would bring us down to 51 million Then if we’re above 20, I think the likelihood is we plug in additional reserves So if we were at 23 million in reductions, then we’re down at 48 million in reserves Our board has set a furlough that we need to keep $40 million in reserves In case we have to make payrolls, that would pay three payrolls So we need to hold some reserve in reserve because frankly, FY-22 could also be a challenging year Let me stop there I know there are lots of questions about all of this, some of which I’ll be able to answer and some which have not yet been decided But I want you to weigh in on the furlough option So here’s our last survey question Before you vote, wait for me, only employees vote on this question If you’re a community member, a student, a parent, please do not vote on this question This is a employee only vote. Here we go If we reach the point in the budget process where we are forced to implement furloughs or layoffs, which is your preference? We’re going to do 35 seconds. Vote now Fifteen seconds Okay, here’s your answer Eighty eight percent rolled in with furloughs Eighty eight percent prefer furloughs, 12 percent prefer layoffs That’s how both our academic leadership and our administrative leadership team broke down as well Again, I appreciate that feedback as we work to figure out how we manage this really very challenging budget year coming up All right. With that, it’s time for questions I went too long, I apologize for that But I thought all this was important information for you to have So I am going to turn it over for Suzanne to manage the questions for our team. Suzanne

Okay. We have a lot of questions I thought we might. We’re going to stay here as long as we need to to answer questions Okay. So I’ve been writing as quickly as I can, pulling them and grouping them So we’ll start initially with cost savings since that’s just where we spent So the first question was, will furloughs include faculty? Yes What positions would be affected by the lay off? If we had layoffs So they are likely to center on staff if they had to be layoffs Obviously our tenure and tenure track faculty are immune from that So primarily, we would be evaluating every department for continued reductions in personnel I would say if we have to go the lay off route because we’ve already reduced our force by, I think about 170 people over the last four years If we did another 50 reductions, we would have essentially reduced our workforce by 10 percent, and that’s a significant decrease Frankly that’s one of the reasons I leaned toward the furlough side as well, and it shares the pain equally among everyone So with regard to faculty being furloughed, how do you address that when they have classes they are teaching and preparing for throughout the week? Yeah. That’s going to be a challenge Other places have done it I don’t have specific answers for you, but know that would be something that would be worked through our academic leadership side Would you allow employees to move to 75 percent during this time? That’s an option Will this be voluntary? It could certainly be voluntary Again if we’re looking at ways to minimize the really awful personnel decisions, that’s a piece of how layoffs could be managed is that more people are engaged and you reduce the number of people working 100 percent Okay. Will there be a buyout offer for those near retirement or some type of retirement incentive this year? None is planned at this point Will there be more aggressive fundraising to offset the budget cuts? It is almost impossible to raise money to fund ongoing operations So how we will rely upon our foundation would be to help us on those capital projects, scholarship projects, strategic investment projects like the idea of commons, which they just invested in So I don’t think it’s reasonable to expect the foundation to raise money for ongoing operations, I do think it’s reasonable for the foundation to raise money to help us get through this in a variety of strategic ways Okay. Promotion and pay raise opportunities for faculty that don’t get cut, but staff have to take pay cuts, hiring freezes, and no promotions, is that fair? What we do, our primary mission is an academic mission To teach our students and to prepare them for their careers So I think it’s critical that that remains our number one focus, and that has been a board focus from the beginning as well As we have worked on budget reductions, now this will be year five Our priority has been to protect the academic side as much as we can Now having said that, I think the question is not completely accurate, because there’s 2.1 million dollars of Internet premium that faculty were receiving as compensation,

and so in this budget reduction, that goes away, and so faculty are impacted About a third of our faculty teach online classes and that will be impacted On a furlough plan, all of our employees making above 40,000 dollars, if that’s the cutoff, would be impacted So we are looking at ways to fairly share what is a challenging time, but I’m not going to apologize for saying we’re going to work hard to protect as much of the academic side as we can. It’s what we do So on that question, removing the online stipend for faculty puts cost-saving on a small group of people, will there be a review of this faculty where this stipend was a large percentage of their pay? I would hope that would happen ultimately It is very unlikely to happen next year when we’re looking at a twenty million dollar reduction in funding Now if on the other hand the federal government steps in and fill some of that hole, then one of the things we would go back and evaluate is compensation including those that took a bigger hit than others I would remind all our faculty on this call that two years ago, Frank and I put together a group to evaluate transitioning this pay into the base pay of faculty, and that committee came back with a recommendation that we not do so I think that was an unfortunate decision, but I deferred to the will of that group Again if we have the luxury of doing that, we will try to look at it again, but in a year where we could have 20 plus million dollars of reduction, it’s not anticipated that it could occur next year Is this more of a definition question What did you mean by compliance issues? Well and so the Disability Resource Center needs to be able to continue to function staffed appropriately, and we’re combining We had disability evaluation split and so we needed to pull those together to most efficiently do it To do that, we needed to put some additional funding in it so that we could meet our obligations under federal and state statutes So compliance typically refers to a regulatory or a statutory obligation that we must meet Okay I’m going to transition to safety and faculty safety at first, I feel at risk as a faculty member, can I request my students wear masks in the classroom? Can I refuse to teach if a student won’t wear a mask? So we haven’t set a mask policy yet, and so I don’t have an answer for that But know that we will have a mask policy in effect for fall Do we believe testing is adequate to support the numbers? So we were on a call this morning with Dr. Maggie We have the ability to do 2,000 tests and we expect that ability to grow over the summer So as we think about testing our returning student athletes, testing other high-risk groups, testing anyone who may have symptoms, randomly testing students in the residence hall throughout the year, we do have the capacity to do that now, and I believe that capacity will continue to grow during the summer What happens when students who live in hotspots return to campus? So maybe from Kansas City, St. Louis, or other places So we’ll develop a return to campus policy for students, much like we rolled out the return to campus policy for employees yesterday A part of that will involve a centralized check in to the residence halls, temperature-taking, questionnaire and answering, potentially some testing So know that will be in the works Our folks at housing are working on finalizing their housing policy now In terms of what we know about the disease and I would tell you I interact regularly with the Commissioner for higher Ed’, other university presidents in our state, our community leaders, Clay Goddard specifically who’s tracking health in our state, the Governor’s office

The belief is the peak has hit in St. Louis and numbers in St. Louis will come down significantly over the next three months Again, we’re going to be tracking all that, we’re going to be managing all of that, and we’ll have policies that address students returning to campus and what is required Do you feel that students will be any safer in the fall than they would’ve been in the spring? I think we know a lot more about the disease now than we did two months ago I think we will know significantly more about the disease and how to manage it three months from now than we do now So yes, I think we’re in a much better position to manage this safely than we were on March 12th when one case literally shut down the entire community Everything in our state is reopening gradually Everything in our city is reopening gradually Every other university, every other community college in our state is working on the same plans we’re working on We’re getting feedback from our local experts like David Claiborne and David Magee and David Hall We’re getting feedback from our community and our state and our nation, including the CDC Our goal is to re-open as safely as we can given the knowledge that we have about this disease So I’m going to combine some questions into a big one, if you want to take a drink How will we handle a COVID positive student who has been diagnosed while on campus, and have we designated a residence hall that will be used to quarantine students? Can you provide more detail on what residential housing would look like? So I’m going to need some help on these So David Hall, be prepared to talk and Dr. Cisco, you as well Let me first say we have designated a residence hall that we will hold open to house students that develop the disease It is Kentwood, it;s the furthest away from campus, has private restrooms, does not have the airflow that flows throughout the building, and so that has been determined David, do you want to talk first about where we are in the planning to the extent it’s known in terms of how we would manage positive cases on campus? Then I’ll turn it over to Dr. Cisco to talk about housing to the extent that you’re ready to share that You bet. So we developed to actually work closely with Residence Life, and whenever this first came up in developing a plan of what would occur whenever a student tests positive on campus, one that is actually living in one of our residence halls So because of that, we have those plans in place and have that procedure That’s why we identified Kentwood and have worked through in keeping it available throughout the next year So what happens, from a practical standpoint, is as soon as they get identified, then we get them moved over to Kentwood and we work with the local health department, and with Magers Health and Wellness in making sure that they’re getting tested They have a food plan of how it is that they actually provide and take food over to them They have a process so that there’s no other interaction with others Then the contact tracing is the second part that goes with that to where that you have the Health Department is reaching out in order to identify anyone that they’ve had contact with so that they can ensure that they’re self quarantine if required, as well as providing any follow-up testing as part of that So they do have a plan that’s very clearly laid out in writing that we’re working closely with Residence Life and Magers Health and Wellness and Greene County Health Department is part of that I know we haven’t finalized our housing plans, but if you could share some of the themes or principles in terms of where we are Certainly, I’d be happy to Our folks in Residence Life for doing an excellent job planning for how we’ll welcome students in the fall For example, we’re going to extend the move in process so that we won’t have our traditional move in day with thousands of people on campus all at the same time Rather, we’ll assign students a date and time starting on August 9th and they’ll move in slowly throughout the week prior to campus beginning We’ll have a central check-in where students and the person helping them will get information that will be helpful to them about moving in We’re going to have a private room option,

so students who maybe aren’t comfortable having a roommate could select that option to have a private room That’s new We’ve allowed returning students in the past to do that, but not our first time new in college students We;re looking at all of our policies, for example, visitation, and we anticipate we’ll have some changes there to reduce risk We’ll be altering some of our common areas so that students won’t be able to congregate in large numbers in the lounges and study rooms There are a number of educational best practices that are being put into place. Those are a few Good. Thank you Dr. Cisco, on that, what steps are being taken for communal bathroom? We’re looking at, of course, the cleaning protocol, and those will be enhanced significantly So I would look to that A couple more while I have you on the air Will BoomerMeals expiration be extended or refunded? As you all will recall, we extended the BoomerMeals from the spring through the fall So that is already posted on the COVID website and Chad Wills has been very helpful working with us on that Okay. I think that’s all for you right now Great. Thank you Thank you. You may not be off the hook yet We do have a student question, when will students find out when they were awarded money from the CARES Act? So our goal is to get all of that money out by the end of May So I would expect notification by the end of next week, but certainly by the end of May We believe we have enough money to fund every application that we receive This is on classrooms, will you please discuss plans for large classes, 200-300 students, that take place in places like Carrington Hall? That’s part 1. Are faculty responsible for making their own arrangements for these classrooms, and when will they be notified of what the schedule will look like this fall with regard to their classes and where they will be held? Let’s unmute Frank and Matt Frank, do you want to talk a little bit about where we are in terms of academic scheduling and then have Mr. Morris talk a little bit from his perspective on the room assignment, please? Yes. We’ve been working for the last 2-3 weeks, all the deans working with their department heads on how we would alter class schedules Our primary concern in this time, since people were already registering for class starting in the middle of April, was to look at how their schedules would be affected by things One major change is, many of the smaller classes have been moved to larger rooms so that we can distance people more readily to fit the social distancing expectations that we would like to have We have a dramatic increase in classes that the modality of the instruction will be considered as blended To define that a little bit, blended refers to the fact they will have face-to-face meetings, and roughly speaking, although this is not a precise number for all, they’ll meet about half face to face, and then the other portion in alternative modes, primarily Internet or Zoom or various alternatives of that nature We will have an increased number of Internet classes That has leaned on some of our larger classes, which is where part of the question has risen So that I anticipate when we’re all settled down and we’re still being put into the system in the last two days That way, we’ll have about a 50 percent increase in our class sections over prior fall that are Internet, which will, as President Smart has referred to, maybe somewhere in the neighborhood of 30 percent of our class sections,

and enrollment in credit hours will be in that neighborhood of Internet The largest classes in some cases are anticipated to split into two rooms, and we’ll have a Zoom transmission between the two rooms We haven’t worked out that Finally, in all cases of handling all of the large classes, and certainly some of the classes that are most challenging right now will be things like our laboratories and also our music areas, where we have groups together and how to deal with those, I haven’t got final plans on those Matt, what would you add in terms of scheduling rooms? Frank covered it very well with the different approaches with modified and blended, but for those large spaces and of course, other classrooms, social distancing will certainly be important So you’re seeing assignments made that give room for people to spread out I would encourage those folks who wanted specific information, each college has a schedule builder there, certainly reaching out to them to be sure that that’s being communicated well, because there’s excellent collaboration occurring between space management and the provost’s office, academics affairs Okay. Suzanne? Couple more for Matt Will classrooms be cleaned between each class or continue at one time at the end of the day? Our custodial staff who I appreciate greatly and has been working very hard, they are focusing on classroom lounges, those high touch, high traffic areas They’re using hospital grade disinfectants that are EPA registered for COVID Specifically answering that question, those spaces will be disinfected at least three times daily We are also looking at that class scheduling component of how we can spread out classes timing-wise so that disinfectant may occur, and we’re looking at equipment so that we can certainly disinfect at a quicker, more efficient manner as well Also if I may, because our custodial staff is going to be focused on those high touch, high traffic areas, light switches, door pulls, those types of things I’m going to take it to Administrative Council on Monday, where we will have a listing of chemicals that departments may order So that in that way, you can have wipes or gloves or those types of products that you’re needing to wipe down office spaces as we gear our staff and our custodial staff to, again, those high touch areas Matt, more for you Will call centers be able to order cleaning supplies to clean computers and specialty labs between course times? So will that be handled by custodians? If I’m understanding the question correctly, supplies will be made available for order by departments Okay. Will masks be provided to the faculty, staff, and students? Karen McKinnis, our emergency preparedness manager is working with all call centers They provide her who needs masks, she provides them masks Another question, still in your area Will custodians receive hazard pay? No Okay. I think that’s all I have for you right now In general, what steps are being taken to ensure safety of at-risk faculty and staff with preexisting conditions when they are returning to campus? So as each dean was working with department heads and faculty in terms of assigning classes to teach in what modality for the fall So I’m confident that many of those folks have had their classes transition to an alternative delivery mechanism For those that have not, for whatever reason, there is a process that we have to go through to ask for that accommodation Rachel Dockery, could you address that and how someone would access that process?

Sure So that process is the same as our existing disability accommodations process This is true for employees, staff, and faculty, it’s also true for students So anyone who has a preexisting health condition, that may in fact include mental health conditions, they can work through our deputy compliance officer, Julie Homes, to go through the interactive process to see if a reasonable accommodation can be provided that still allows that employee to complete the essential job duties that are inherent in their position That’s key, they still have to be able to do their work The same thing is true for students For students who may have an underlying health condition or concern, they can work through the interactive accommodations process that is managed through our Disability Resource Center Good. Thank you, Rachel We have a lot of questions about the furlough, so I’m going to go back to that again I’ll just combine them Number one, can an employee use a vacation day for furlough day? No Can you please distinguish between the difference between a layoff and a furlough? So in a layoff, someone stops being paid, stops receiving benefits, and is in essence no longer employed by the university, except that we would hope at some point to have the ability to call them back to work A furlough, you keep your benefits, you keep your ongoing pay, you would just lose day of pay either once a month or every other month, depending on which category you fit into You remain an employee, you keep doing your job except on the furlough day, you keep getting paid, you keep getting benefits I apologize, I jumped here I had one last question with regard to the academic side Have we considered shortening the semester in any way, perhaps ending at thanksgiving, eliminating weekends? Everyone should know we’re contingency plan Everyone should know where contingency planning, because we don’t know what the pandemic is going to look like in July, August, October, November, December So we’re contingency planning, what if there’s a big flare up this summer, how would we start? When would we start? We’re contingency planning, what would happen if there was a giant flare up in December or late November, what would we do? So yes, the answer is yes We are planning that, we think it makes more sense to start on schedule, which I think is August 17th, but we are contingency planning if we need it to move to a different delivery as the cold weather comes for the last three weeks of campus, etc We don’t think it’s a good strategy to make that decision today I might add that all faculty as they prepare their syllabus for the class, have been asked and guided and putting at least the basic element of their contingency plan for that individual class If a change had to be made in the middle of the semester or near the end of this semester, how would you approach it? Yes. The provost’s office, through the Faculty Center for Teaching and Learning, is offering significant training to help faculty be ready for that I think we’ve got over 150 people already signed up for summer programs to help them be prepared to deliver a strong finish to their class, should their last two to three to four weeks have to move online There is a question How much is in the bank for Missouri State and as a part of the university operating reserves? So on June 30th last year, we had $63 million and change in the bank We anticipate if there were no more withholds in the current year, we would have $58 to $59 million of operating reserved in the bank If we get another withhold, say $5 million, for example, well then that number goes down to $52 or $53 million

Here’s an easy one Will there be a partial refund as parking passes, since faculty and staff are required to work from home for one quarter of the year? Matt, I think we have a policy on doing that Do we not? That’s exactly right We are following our standard parking regulations So someone can turn their parking permit in for a refund of the amount remaining that they wouldn’t be using However, I would put in the disclaimer that if you have a blue permit, a designated lot permit, once that goes back to parking, you lose your place and you may have to go on the waiting list Again, with the parking office working remotely, you can mail in your parking permit All right. Suzanne Jumping back to the furloughs again So what flexibility is there on a furlough? Would faculty and staff get to choose the days that they took for furlough? Would they take them over the entire year? Could they take them in one block? Could a faculty cancel classes on the days they wanted to furlough? Again, we hadn’t created either the exact furlough strategy or the details behind it yet Frankly, we had hoped that we would not have to get to a layoff or furlough option We’d hope that that’s why it’s at the back-end of the savings and frankly, less optimistic on that after being on the Governor’s call at 9:00 o’clock this morning So we haven’t firmed up all the details of how a furlough would work, nor have we firmed up all the details of where it would start So again, I would expect that policy to be put together and ready to submit to the board at our June meeting Again, more to come on that We will disseminate it widely Can you please expand a little bit on how someone is labeled a non-critical worker and the stress that comes with that? For those who’ve worked for a long time at the university, should they feel at risk I’m going to get Ryan Ryan, you may be the best person to help me on this because you put that policy together So I’m going to ask my chief of staff to answer that question I’m going to give my chair to him so that he’s on the video, because we’re in the same room Because he was involved in working with the state in putting our definition together. Ryan We worked from guidelines established by the federal government and those were uniform guidelines used throughout the state in all areas of state government There is not a hard line on when somebody is determined to be a critical worker It’s been a month and a half since I worked on that policy So I don’t remember exactly all the definitions right now, but we did work from a uniform set of standards in determining that It looks primarily at, there were categories of employees that could fit into particular duties on campus It is focused at the top end at the most critical of employees or those necessary to preserve the physical plant of the campus to be sure that buildings don’t burn down or deteriorate, be sure that we don’t have problems in the physical state of campus From there, you look at life safety and animals on campus Then we had to figure out what operations did we need to continue during this time to support students So for example, when we were determining who our critical workers were, many universities were shutting entirely down their campus, and closing all residence halls That was not an option for us because we had a certain number of students that didn’t have anywhere to go if we kicked them out of the residence hall So that opened up another set of critical workers for our campus Because the students needed access to food We needed to be able to keep the residence hall minimally staffed to support those students and things along those lines Let me add a thought here

So let me just respond hopefully to the sense of that question as well That was great answer, Ryan, that I could not have given It doesn’t reflect your value to the campus It seem probably was a designation of there, some people that have to work from here So you can’t work from home and disinfect a residence hall You can’t work from home and make sure the powerhouse doesn’t explode You can’t work from home and provide security to the university, typically, and be in the dispatch center, etc So a lot of those designations were just people that had to work on campus to be able to do their jobs All of our workers are valuable and so the fact that whoever asked the question was designated a non-essential worker, will have nothing to do frankly, with whether any reduction in force occurs or your job is eliminated, it’s not a factor We’re going to turn to athletics for a minute Why are we bringing back athletes? What sports can they practice or play while enforcing social distancing and what sacrifices are athletics making? So as we begin to gradually reopen, we will see probably beginning in June that many universities will open up things like weight rooms, training rooms, the track, for people to work out on their own So don’t expect any competitive practicing of basketball or football, etc, to occur through the end of June That’s within the spirit of the NCAA regulations The second thing I would say is athletics is got to manage their budget just like we’re managing our budget So for example, they’re already planning to lose over $600,000 of revenue as a result of the men’s basketball tournament being canceled They have to reduce their expenditures to match that reduction in revenue They’re expecting ticket sales, bear fund commitments, sweet sales, etc, to go down Again, I’ve told our athletic department they have to manage those reductions in revenue, that the University will not have the ability to step in and fill that hole It is somewhat uncertain that we will play the football game with the University of Oklahoma That would be another $600,000 reduction in revenue that, again, the athletic department would have to manage I hope that game gets played University of Oklahoma wants to play that game, but we’ve got a contingency plan in case it’s not not allowed to be played So athletics will be managing their own revenue shortfall or are already evaluating travel expenses, number of games played, where games will be played, who they’re playing, personnel issues, you’re likely to see reductions on the personnel side in the athletic department So again, they’re expecting to have significant decrease in revenue and they will be managing that without additional support from the university I know we haven’t come up with the furlough or layoff plan yet You haven’t come up with the furlough plan Yeah. Still haven’t but I think something’s for consideration Would staff who were placed in two-third salary status in fiscal year 20 be exempted or reduced by furloughs if Missouri state needs to implement furloughs in fiscal year 21? No. If in fact there is a furlough plan that is rolled out, anyone making above whatever the cut-off is, on the example I gave, it would be $40,000, anyone making above that amount would contribute This will be more of a by Matt question Are we looking at our air filtering systems? Are they being cleaned? Are we adding new filters in that will help avoid the spread of COVID-19 Yeah, thanks for that Again, I mentioned custodial, but I’m very proud as well of our maintenance efforts that are taking place right now Of course, while the campus is quiet our maintenance staff is going through the air handling units They’re inspecting them, they’re cleaning coils, they’re making sure that the humidity controls are operating properly

We’re checking set points to be sure that temperatures are correct We’re making sure that the air flow rates are set at the maximum level according to standards specific for the spread of infectious disease We’re replacing air filters and gaskets So all of that is taking place right now, I want to appreciate the great efforts that are going on So I notice it’s 12:02, I want to confirm with Andrea that we can extend beyond our 12th She says we can. Let’s keep going I’ve been grouping. We have a lot of questions, so I’m trying to group them and pull out the ones that I don’t think we’ve answered yet Let’s see, and I apologize to our audience Cliff mentioned that if in-person classes couldn’t resume in the fall, that would result in hundreds of job losses If we are forced to move online this fall due to the virus, do you anticipate that hundreds of jobs would be lost? No, I don’t What I was referencing there was if we were to announce now that we’re going to do only Internet classes in the fall, I think the result of that would be we would lose a quarter to a third or more of our students I think our incoming class would be almost none In that kind of scenario, if we were to lose, now we’re talking about losing $70 million revenue instead of 20 Well, then the only way to manage that is through personnel reductions Our hope, yes, by doing everything we’ve been talking about today, that we’re able to open in a modified seated residential style and that we will minimize job losses, hopefully to none, as we move forward Will telework continue to be available for those who are not needed to be physically on campus for their work to continue? Yes. I think one of the things that comes out of the pandemic is the realization that many of us can work from home So our call center heads, our division leaders are empowered to make those decisions in terms of to what extent can people work from home throughout the summer and continuing beyond that Again, that’s not going to be a President Smart decision That’s a decision that’s going to be decentralized and made by our supervisors to determine to what extent can people work from home I certainly would expect to work over the summer, continue to work from home to some extent, and then be back on campus at other times Each vice president, each dean is empowered to make those decisions for their own units If a student requested to deffer for the year due to safety measures, how would most state handle that? I would say specifically, I’m adding on to the question, specifically with regard to scholarships that they might have been awarded How would that be handled? Whoever asked that question, that’s a question that you need to send an email to the president’s office on that email address that we gave, [email protected], and we will get that to the right person to answer that question Okay. I’m reading I think we’ve answered a lot of questions I think probably one of the big things are masks Why are we not requiring it in all areas? Why only in certain areas? How will it be enforced? I think we’ve already answered that we will have masks available for faculty, staff, and students We do have masking available David Hall, I’ll call on you in a moment to expand on that so we can give the latest piece To some extent, there’s a philosophy question here, and as the chief philosopher of our university, I guess, it is my philosophy generally that you should not create policies that cannot be enforced and that are not generally supported by the great majority of folks

I think it would be an unenforceable policy to require everybody to wear a mask every place they were on campus Frankly, when we looked at how you responded to the question earlier, the majority of people on this call, I don’t think would support that What we’ve got to do is figure out where are the places that it makes sense to wear a mask and that we could enforce wearing a mask If you had 50 people in a computer lab where they’re all sitting side-by-side by working on things and you have to go through a door to enforce that, I think that’s a policy that both is enforceable and makes sense given the close contact, that mask thing should occur Given that we don’t know what the circumstances of the disease are going to look like in July or August or September, I think it’s just premature to make that decision today David, what would you say in terms of mask availability for people that would like them? That’s one thing we’re trying to balance First of all, what we’re doing right now is we follow what the CDC guidance is, and they recommend that you can wear mask It doesn’t require people to It really encourages social distancing So that’s what we focused on, is we want people to social distance In those cases where you can’t do that, then we would encourage people to wear a mask So that’s really the way that we’ve structured our guidance that we’ve got Again, that runs up into end of July, it’s where we’ve gone so far Then we’ll evaluate and see what we need to do as we get closer and really see what the conditions are like As far as availability of mask, we do have masks available right now, but the style we have are surgical masks So any of the employees that we have coming back to campus now, we’re making those available to ensure that they have them to all the call centers, so that any employee who wants to have a mask that they can have that, and that way whenever they get in those situations where they can’t maintain social distancing, that they’re able to wear those We don’t have the capacity to be able to provide those to every single student, every single person that came onto campus this fall We just don’t have a supply to be able to do 25,000 people and certainly at an exchange rate Now, we are looking at what options we’ve got, but again, we don’t want to be taking them from our medical community That’s where we’re looking at the concepts of cloth masks, things like that, and certainly encouraging people if they’ve got that to be able to use those That’s what I use. I wash it I have two of them so that way I can wash one and then I can switch out and I can wash the other one Thank you. Will there be any regulations on the fraternity and sorority houses? Dr. Cisco, what do we know about Greek life for the fall? Have we gotten input from the chapter houses? We are working, of course, with our fraternity and sorority community, and we’ll help to educate them But as you all know, we do not own their houses So their corporation boards or the folks that they rent the houses from will be responsible for developing whatever policies they should have for individuals living within those homes Of course, through the Office of Student Engagement, we will work with this students to try to help them plan accordingly, and of course, they’ll be held accountable for following university and city requirements Thank you The next one. I am a student, will I be able to do advising and tutoring virtually in the fall? Yeah. We would hope to have those options available I will just say, from the audience, there are a lot of very specific questions about furloughs that we, of course, really don’t have the answers for at this time We will be taking down all of these questions and it will provide us with things to consider as we look at these various options Good. Thank you, Suzanne. That’s exactly right That’s up next We began working through that, and again, we want your input on that question Please feel free to use that [email protected] email

Send into that any thoughts It doesn’t even have to be a question You could send in your thoughts on a furlough process I promise you I will read every single thing you send me I don’t know that we’ve addressed this one Will students with higher health risks have the option to Zoom into seated classes? Great question. I think that student would want to go through the disability accommodation process, and that’s a potential option So I can’t promise that that’s just will occur because somebody wants to do it But that’s a potential option that if you go through and ask for that kind of accommodation, we’ll evaluate Question about dining halls Most of the food is self-serve Are they sanitizing tables and seats after each person or what is the plan? All right, Dr. Cisco, back to you Do we have a plan yet for dining halls? Yes. We are working closely with Chartwells, who is our food service provider, and they have a number of protocols they’re putting in place, including cleaning, looking at how serving will take place As you know right now, they’re serving food out of Garst as a to-go option, and so there could be a variety of different ways in which they might provide food in the future, including social distancing, cleaning protocols, etc All right. Thank you When we are talking about a hiring freeze, does that include student positions, GAs, etc? No Okay Dr. Cisco, when will the Foster Rec Center open? Great question. Our auxiliary operations, Campus Recreation, Foster Rec Center, the Bookstore, the Plaster Student Union are all gearing up to open the 1st of July So they will be ready for SOAR which starts on July the 6th Will there be a protocol to maintain social distancing within hallways of our buildings? For example, one way entrance and one way exit Mr. Maurice, you want to take that one? Yes. There will be no specific directional signage I would tell you though that there will be signage in locations where there’s high transaction volume For instance, the examples would be at the bursor’s office or financial aid where you see long lines There will be medallions on the floor reminding people to practice social distancing Also, out there on the planning, design, and construction web homepage there is a link to signage for social distancing So I want to be sure that people are aware about resource, that if you feel, hey, I’m in an area that I want to remind people about social distancing, there’s a boomer bear social distance sign that can be printed and utilized in the various areas How will study abroad programs be impacted this summer and fall? So, we’re not doing summer abroad at all All those trips were canceled, money was refunded I do not anticipate Study Away trips for the fall I think our hope would be that Study Away could begin again in the summer of ’21 Jim Baker, anything you would add to that? No, I think that’s true We also have some Study Away programs that are domestic and so we’re looking at those based on where the students or the faculty will be going But I think there’s going to be very limited travel for a Study Away programs Maintenance personnel were told if they took two thirds leave, there may not be a position for them when they return Is this true? It’s hard for me to respond to, I was told questions Let me just say this We have no plans to lay a single human being off as I sit here today So our strategy, our anticipated strategy is over the next two months, two and half months, people on two-thirds pay category will all return to work That as I sit here on May the 20th, that’s our plan But again, there is significant unknowns out there in terms of how much state appropriation reduction,

how big a drop of enrollment we’re going to have But no one on a two-thirds pay category, none of you should assume your job is gone What are the plans for fully opening the library this summer? Frank, are you aware of that? We’re already partially opened at this moment in time The gaining of a book would be you order it and you can come into the lobby area at I think it’s 3:00 to 5:00 in the afternoon, I might have that off by an hour, and you can pick it up So it’s not a go in and search yourself But we will be opening in stages as we go on in the next few weeks It will be limited hours, but those hours will be dependent a lot on the usage we have If we find there is more usage, then we will extend the hours So it’s already on a partial opening bases now As you know, the computer lab is open, it’s in the library The lobby is open and some things on demand are opening The testing center is open Thank you. For new students, have there been any changes to the SOAR schedule? Go ahead, Dee Yes, there have been We have altered our typical two-day overnight SOAR program and changed them to one-day programs starting July the 6th Starting July the 6th, each Monday through Thursday until school starts will offer a one-day SOAR program Some of those will be on campus, some of those will be offered online Students will have the option to select which format they would prefer Of course, we can’t do everything that we used to do at SOAR in a two-day program, in a one-day program, but students will come to campus, they’ll meet with advisors, they will register for classes, and they’ll leave ready to be a bear If you’re scheduled to go back to work on June 1, what is the process to be allowed to reconnect to VPN to also work remotely? Jeff Coiner, you’re up Thank you So the process really hasn’t changed You can request access to the VPN just by contacting the help desk and sending them an e-mail or call them, that’ll get them rolling to get you access to VPN There is some irony in the fact that CIO was the first one to give a garbled response to a question Jeff, you did not come through well Is there something you can do to try that answer again? I will try I’m in my office You’re better now. Go ahead Okay, Good. So the VPN to get access to that, you can contact the help desk area either via e-mail or by calling them and they will get the ball rolling to get you started to get that access if you don’t have that already Thanks, Jeff Back to the air quality question Will, the steps be taken for off campus buildings such as PCOB, Brick City, etc? Matt Brick City is a university building We purchased it and so what I mentioned earlier applies PCOB, we leased from Davis properties and those conversations of what we’ve been doing have been had with them as well Thank you. Okay. Given that we will be receiving international students from all over the world, including China, what plans are in place to receive and settle international students as they arrived for fall semester? Yeah. So Dr. Baker, do you want to take that one? I know we’ve got protocols in place for those Yeah, we anticipate, obviously, the international enrollments will [inaudible] quite a bit Right at this point, we are spending a lot of time developing online options and delaying the arrival of some students, particularly from China So for our campus there, we have students who will be taking online classes this fall

and then they would transfer in the spring if all things go well The university has a travel policy in place for international students so people that are coming back from travel to various hotspots that’s on the COVID-19 site, it’s got all the rules Essentially, what we would anticipate is, if we have students come in, they would end up being tested or at least there would be probably some short self isolation that would take place So we would control the flow of those students in The other thing I would add to that is, many of our Chinese students are going to be [inaudible] in China for the fall semester because of the difficulty of getting here, and then there’s another group of students that never went home So many of those students are at no higher risk than any student living in Springfield But for those coming in, we’ve got special protocols in effect to make sure that they’re safe and that everyone else is safe as well That’s an excellent point. I think that most of our international students are already here That will be here for this fall, I anticipate, because of the travel restrictions taking place If a student contracts COVID-19 or is placed in quarantine, will they be excused from coursework? How would coursework continue? I think that’s a question that would be helpful to have the individual student e-mail us and we will work through that To some extent, that’s a faculty member driven decision as opposed to a central decision But obviously, as we have for the last two months, we’ve encouraged flexibility with faculty as they manage through with students But if you’d like to send me an e-mail, we’ll get a more specific answer to you to the extent that we can If a student who has signed up to attend in person wants to opt to attend virtually, can they have that option? Well, every class is not set up that way So for example, we’re putting several $100,000 in expanding our Zoom options this fall into 70 large classrooms, but we have many more classrooms than that So every class doesn’t have Zoom capability, every class doesn’t have an Internet option What we have done is extended our Internet offerings there I think by last count 920 sections that are offered online, and so to the extent that you prefer Internet classes, I would encourage you to schedule those from the beginning Then, if there’s a health reason that you need to have some alternative schedule, then we have a process to work through with you individually on that Have we started planning for next spring as well and what it might look like? I’m still planning for my afternoon today, and so no, we honestly, we have We’re working really hard to get our reopening and return to campus plans put together in the next several weeks, and then we move to the fall semester and beginning all of the detail planning of that Then after that, we move into the spring semester So I’m not prepared to answer any spring semester questions today It’s a good question Don’t get me wrong It’s just that given the overwhelming nature of this issue, we just haven’t gotten that far down the timeline Will the university be increasing student recruitment efforts throughout the summer, above and beyond what we normally do to help assure and recruit as many students for this fall as possible? If so, what is that looking like? Yes, we are. There are all sorts of virtual strategies that we’ve engaged in with both students that have applied as well as getting students who’ve partially applied to finish up, to directly interact with students that have applied, but haven’t sent in a housing department deposit or haven’t sent in a [inaudible] department So there is a ton of one-on-one activity going on right now with both the returning and new students We also, for the fall, changed our admission criteria to eliminate an ACT or SAT requirement

Given that those tests stopped being offered, and so now you can be admitted with a 3.25 grade point We’ve widely communicated that with counselors and students as well So there is a robust opportunity or effort being going on where we’re going to roll out soon a Return to Campus Scholarship that if you’ve been out of school for a year and have 90 hours, that you can get a partial reduction in cost if you come back and take a certain amount of classes So lots of recruitment efforts ongoing You’re exactly right There’s nothing more important, and this is within our control to a certain extent, there’s nothing more important than enrolling students for the fall I do want to make another general statement, not about furloughs, this one is about masks We’re getting a lot of questions about masks, how they can be applied, used, enforced Again, we’re still developing our mask policy that will continue to evolve over the summer, and we will keep your questions and that will help us as we formulate our policy moving forward Again, if you want to expand on that, on your thoughts, send an e-mail [email protected] Put the word mask in the subject line, we’ll group them all together We will read them all Are we considering taking temperatures and having employees fill out health status questionnaires daily? Can supervisors send employees they suspect are ill with COVID symptoms to majors? Yes. So we’re working on a risk assessment survey right now The first places it will be used are our residential check-in and student athlete return to campus So we’ll be working through that risk assessment question What was the second part? Oh temperatures. That’s on the agenda Again, we are likely to take temperatures of returning students who are going to live on campus We are likely to take temperatures of returning students over the summer I’m somewhat hesitant to do a “everyone’s going to take their temperature every day for employees,” question I trust our employees to follow the directive of don’t come to work if you have a fever or are sick But there may be exceptions to that and we’re still working through that question for the university as a whole So I will repeat a question that they didn’t feel was answered When will faculty who teach large classes be informed about how their class will be delivered? How many rooms do we have that will hold a 150 students? Is having a 150 students in Carrington considered appropriate social distancing? So Frank, you want to take a stab at that, and then we may ask the questionnaire to send us an e-mail and we can respond more directly Frank, anything else you would add to that question? I would simply say that the department heads have been working with the faculty and the changes that have been made in terms of, if they’re going to a different modality If it’s simply changing a class room space, I don’t think that’s probably always been true But if they want to change to an Internet or change to a blended, that’s been coordinated with any full-time faculty So again, for the specific question, and I understand this is a very important question I would start with your department head, then move to your dean, in terms of that In terms of city guidelines, we expect to be, by July, in a scenario where 50 percent capacity of a room is accepted social distancing So if Carrington seats 300 people and there were a 150 people in there, then that would qualify But again, I don’t know if a specific decision on that particular classroom has yet been made Will custodial staff be in buildings beyond 12:30 to keep classrooms and high traffic area sanitized? Matt? Custodial will continue to operate at the current shifts where it’s a 4:00 a.m. start, and then we also are running a third shift as well So and again, we’re making sure that our custodial staff is

also social distanced while they’re in the other facilities as well What are the hours of the shifts, Matt, for custodians? 4:00 a.m. to 12:30 and then third shift running through the evening hours overnight Again, if there’s a part of evaluating cleaning that we thought we needed to change that third shift, I think that’s an option we could evaluate What will be the protocol for shuttles? That’s a Matt Morris question as well So shuttles are not running during the summer, but we expect to begin again Matt, you want to take that one? I do. August 1st is when new parking permits take effect, it’s when we start enforcing parking again, and that is when the shuttle system will begin again Because of the budget restrictions, we certainly have less fee money coming in that fund the transit way So transportation services is working with [inaudible] , our provider of the shuttle system, to review ridership and to make strategic decisions on what shuttles run, how they run to maximize efficiency there Of course, we will engage with students because they were integral in getting the transit system in place Are there changes to how the GEP 101 course will be offered? They are. They are going to be all first block classes It will be a blended class as well, and our thought there is, we want to make sure we get that whole class in, in case there is a winter return of the virus So we will have blended GEP 101 classes that meet for the first eight weeks of the fall semester They will all be like that What happens to international hires, H-1B visa positions or permanent residency sponsorships? Nothing happens to them They are not impacted by this? Not specifically Okay. If one of my roommates is quarantined, will I be quarantined as well? And then how does being quarantined affect my schoolwork? David Hall, you’re probably not the guy to answer the schoolwork question, and again, that’s a decision we would expect faculty to work directly with students to manage through that We know that’s going to happen We do not want to penalize students when that happens, and so again, we will work on those on a case-by-case basis You want to talk about the isolation or quarantine if somebody in a four-person suite test positive for COVID? So it all depends on the specifics of the situation So the health department is the one who really guides those decisions But just as a general rule, if somebody is quarantined, generally the reason they’re quarantined is because they’ve been exposed to somebody who has tested positive to COVID, or that the other person has been symptomatic So you’ll put in quarantine We would move them out, but the other ones within that residence, they would not necessarily, they’re considered as secondary So they would not necessarily be quarantined as a result of that It’s because you know somebody who then was potentially exposed If your actual roommate is put in isolation, that means that they are symptomatic, which means you’d be a primary exposure so that the health department would require you to be quarantined So that’s where we’re looking at that, using our additional residence hall of the Kentwood in order to be able to move people to that So it really depends on the specifics of the situation as to whether somebody is in quarantine versus isolation So hopefully, that answers that person’s question Will the 80-hour employee COVID pay be extended into fall semester? Rachael, are you on? Remind me what that policy is I am.That policy has already been extended consistent with Federal law, and so that change is already on the website It runs through December 31st That’s the 80 hours of additional paid leave related to COVID infection,

COVID symptoms while seeking diagnosis, and COVID childcare closures necessitating childcare at home Good. Thank you Since Zoom classes can be held from private homes at no additional cost, why is the university spending thousands of dollars to make more classrooms Zoom ready? Frank? Dr. Einhellig? I’m getting there. Well, I think there’s a tremendous advantage to having a classroom setting as an initiation spot, and it also will allow for a mixture of some students in the class and some to then be at a distant location and receiving it But we’re putting in tracking cameras for at least our largest classrooms so they can go to a blackboard, or provide things in that format that they could not do just sitting in their office So there are good reasons, I think, to allow the flexibility of the mixture in the class and people at distance or in another room right here on campus Okay, thank you I might also add, we’re thinking that yes, we’re going to spend a lot of money in that direction We think it’s a long-term gain to the university has extended time, and we do think that we’ll qualify for Federal support in the process Frank, that’s that’s a tremendously good answer to that, and I would tell our group that I dropped in on five Zoom classes this semester; two science classes, two coral classes that had a variety of majors in them, and one communications class, and what I saw was very well done So I’m certainly supportive of extending that technology, particularly given the unknowns of the pandemic and how long it’s going to last and whether it recurs Because there were some really good teaching and interaction done with faculty in classrooms doing Zoom teaching The pandemic has unfortunately caused an increase in the harassment of persons of Asian descent Is there a protocol in place to ensure the safety of such students and employees on campus, and can you speak to these concerns and where Missouri State stands with regard to it? We’re not going to tolerate anyone being harassed on our campus So whether that’s harassment because you’re wearing a mask or not wearing a mask, whether that’s any racial harassment There’s no harassment that will going to be tolerated on our campus I am not aware of any of our Asian students reporting that they have been harassed in Springfield or on campus, Jim are you? No, I’m not really aware of anything. I haven’t heard any We do work a lot with our folks to make sure that if there’s anyone that is being harassed, that they report it to us and we’ll follow up on it Like President Smart says, we simply won’t tolerate that type of harassment for folks Personally, I’ve not really received any I can check and we can follow up with the International Programs Office and make sure that we are keeping on top of this But we have students from a lot of different places and so there’s always potential for harassment The thing that I will say is that we’ve been very lucky and very fortunate that the international friends program people have been very very supportive of our international students So we’ve been very pleased with that We had an outpouring of support for our international students We created a virtual international friend policy My wife, Gail, volunteered for that Literally, a 100 new people volunteered for that, and so I think our team has done a really good job supporting our international students But there is never a type of harassment that is acceptable to any part of the university community, and we would enforce our rules on that vigorously Travel restrictions are set to expire June 30 Will any new restrictions or guidelines to be put in place? Also, currently, the restriction is 150 miles Is this a total of 150 miles or a radius of 150 miles? Yeah. It’s one way out and one way back So it allows you to go to West Plains, for example

That’s going to go through June 30 Again, a great example of why reading inside Missouri State and Cliff Notes is really important because we rolled that out, I believe yesterday New travel policy will kick in July 1 For university travel, the 150 mile radius is taken off and it becomes anywhere in Missouri travel policy, and beyond that would have to have approval either through the academic side or the non-academic side As we move out of the current policy, which was focused primarily on safety, we’re moving into a policy that is focused on cost containment primarily So for university travel, frankly, given the budget hole we expect, there’s going to be more scrutiny in terms of travel, but 150 mile radius is coming off at the end of June Okay. Thank you What has happened with the larger Strategic Enrollment Management plan that was such a big focus earlier? Will there still be a priority put on SEM-related projects? Yeah. Great question. It’s on hold When we change the method of operation the second week of March, that was one of the things I met with Dr. Cisco and Dr. Einhellig, and Robert Hornberger, and we decided it made sense to put a hold on that The steering committee continued to work on retention and recruitment efforts in the short-term, but long-term work was halted, in part because the whole makeup of our student body may be very different in the fall, and we thought we needed a reset on that We will begin working on it again in the fall, and it will become a part of working on our long-term plan as well, which will be in its last year So yes, it will resurface It remains absolutely critical We just moved our focus into short-term recruitment and retention efforts given all of the other things all of the people working on these committees had now have responsibility for Will plexiglass partitions be used in computer labs, reception areas? Who will be responsible to put them in? So that policy is rolling out next week Matt, you want to address where plexiglass is going and who’s going to install them? Yes. In a great resources that planning, design and construction website I referenced earlier Planning, design and construction has evaluated largely transaction based areas where paper is being pushed and there’s face-to-face interaction Those are category 1s Those are funded through a centralized budget Also then if any reasonable accommodations are approved through the process outlined earlier, plexiglass will also be installed there through a centralized fund Anywhere else that’s not categorized in that area, it falls to the department if they want to fund plexiglass or not Again, to get a handle on where it’s going and where it’s not, planning, design and construction Mark Wheeler, University Architect is spearheading that He has reached out to those areas that are category 1s, and again any questions about plexiglass can be geared directly to planning, design and construction We’ve got about 15 more minutes that we can do questions I think probably three hours is enough for anyone If we don’t get your question answered in the next 15 minutes, again, send me in email, I will make sure it’s responded to you We’re getting near the end I will say there were a lot of very specific questions with regard to faculty and I would recommend you send in an email for those questions as well We will get those to the provost to disseminate and so any particular faculty academic question, again, send them to the President, [email protected], put something in the subject line that identifies it’s an academic question We’ll get those to the provost’s office He’ll either answer them or get them to your dean who will respond We’ll get all questions answered by the end of next week. That’ll be our goal We’re also saving the questions from the Q&A We’ll have those referenced as well I do have another question If a student tests positive, will faculty be notified that the student was present in their class? Well, what will be the protocol for the rest of the students who might have been exposed in the class? Again, that comes down I think David all addressed this earlier That’s an individual situation We work with the Greene County Health Director

They do contact tracing A person sitting on the front row of a class is likely not infecting someone sitting on the back row So they analyze that particularly, they track all of that down and they give us guidance and directive on how to manage that Clearly, the faculty member would be notified We had a couple of situations in March where that occurred and again we worked with the faculty member and Greene County Health Department to do the contract tracing and to notify people that might have been subject to exposure I might add that we are discussing working with faculty about the advisability of assigned seating after they have a week or so of the class so that it is known what your neighbors were in close proximity and that’s been suggested and it’s a good suggestion We’re going to at least have the discussion about that. Thank you That helps make the contact tracing easier if we know with specificity the three or four people seated around the person that’s tested positive When will we be allowed to bring student employees back to work? Can they work on campus this summer? That is up to each cost center head That’s not a central decision There are already units that are utilizing student workers, for example in tutoring, etc Again, that’s something you should bring up with your cost center head, your department head, your dean, your vice president, etc There have been a couple of questions, so I’m going to bundle it for Dr. [inaudible] How does this affect sabbaticals that are currently planned or on the schedule and how will the funding continue in fiscal year 21 and 22? Sabbaticals are funded out of each cost center separately, they are not centrally funded I’ve had communication from some cost center heads about specific sabbaticals and it’s my understanding that it’s a case by case Some people have actually requested to, and those are the ones I’ve had their communication on, requesting to delay it because they don’t want to go where they had planned to be I think that every scenario is a little different and that will be worked out with the dean of the college Thank you. This is one of those we really hope it doesn’t happen If Kitwood happens to become full, what is our plan B as residential housing for students who test positive? Well, I think at that point we will be evaluating if we wanted to shut the university down for a period of weeks I know I’ve missed questions and again we’ve had huge participation close to 300 questions which is why I was doing a little bit of editing and combining My apologies if you feel that your questions weren’t answered Again, we are saving all the questions and we will be responding to them as we can I believe our commitment is by, Cliff, you said the end of next week? End of next week Okay Again, let me just wrap it up We still have 619 hardy individuals on the call Thanks for calling in today Thanks for a really good discussion Good feedback on the survey I just want to reassure everyone our whole team is working as hard as we can to make the best decisions for the long-term strength of the university, and so you help us when you send us information, we will read everything we get This Town Hall was very helpful to get a sense of what you’re thinking and what issues that are left to resolve But this is a challenging year We will get through it, and if we pull together and work hard, our students will get through it and will come out of this a stronger university Again, thanks for joining us today More information to come down the road Thanks for everyone who participated in the call With that, I’m going to leave the meeting

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